Privacy Policy for Tips365

Last Updated: October 24, 2024

1. Introduction

Welcome to Tips365 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy describes how we collect, use, and share your information when you use the Tips365 mobile application (the "App").

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

2.1 Personal Information

When you create an account or use the App, we may collect:

  • Email address (for account creation and authentication)
  • User ID (unique identifier for your account)
  • Authentication data (login credentials, session tokens)

2.2 Device and Usage Information

Automatically collected data includes:

  • Device type, OS version, and identifiers
  • App interactions and feature usage
  • Crash reports and diagnostics

2.3 Match Unlock Information

We store records of matches or tips you've unlocked via:

  • In-app purchases
  • Rewarded advertisements

This helps us restore your progress across devices.

2.4 Firebase and Google Services Data

We use Google Firebase for analytics, crash reporting, and push notifications. Firebase may collect anonymized data such as:

  • App usage metrics
  • Crash logs
  • Device and IP data (for fraud prevention)

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Authenticate user sessions
  • Track match tips unlocked via purchases or ads
  • Send push notifications and updates
  • Analyze usage and improve the App
  • Ensure security and prevent fraud
  • Comply with applicable legal requirements

We do not sell your personal information.

4. Third-Party Services

Firebase (Google)

Used for authentication, data storage, analytics, and notifications.

Privacy Policy

Google AdMob

Used to display ads and rewarded videos. AdMob may collect device identifiers, IP addresses, and ad performance data.

Privacy Policy

Google Play Billing

Used for processing in-app purchases. Google manages all payment information securely.

Privacy Policy

5. Data Storage and Security

Your data is stored securely in Google Cloud Firestore and Firebase Authentication. We use:

  • SSL/TLS encryption
  • Access control and authentication
  • Regular security reviews

Although we take strong precautions, no system is 100% secure.

6. Data Retention

We retain your data only as long as needed:

  • Account data: until you delete your account
  • Match unlock data: until deletion or data expiry
  • Analytics: anonymized after 26 months
  • Crash logs: 90 days

You can request deletion of your account and all related data at any time by contacting us.

7. Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Access, correct, or delete your data
  • Request a copy (data portability)
  • Object to or limit processing
  • Withdraw consent

To exercise your rights, contact us at the email provided below.

8. Children's Privacy

The App is not intended for children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be deleted immediately.

9. Advertising and Cookies

We may use your device's advertising ID to deliver personalized ads through Google AdMob. You can opt out anytime:

Android: Settings → Google → Ads → Opt out of Ads Personalization

We do not use cookies in the App, but AdMob and Firebase may use similar technologies for analytics.

10. International Data Transfers

Your data may be processed on servers outside your country. We rely on Google Cloud infrastructure, which complies with:

  • GDPR
  • Standard Contractual Clauses (SCCs)
  • Other international data protection frameworks

11. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA):

  • Consent: For ads, analytics, and notifications
  • Contractual necessity: To provide the app's features
  • Legitimate interest: For app maintenance and improvement

You can withdraw consent anytime in your device or app settings.

12. Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you and relevant authorities as required by law, typically within 72 hours.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you by:

  • Posting the new version in the App or Play Store listing
  • Updating the "Last Updated" date above

We encourage you to review this page regularly.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact:

Email: support@tips-365.com
Developer: Tips365 Development Team

15. Legal Disclaimer

Tips365 provides sports predictions for entertainment purposes only. We are not responsible for any financial losses incurred from following our tips. Users should gamble responsibly and within their means.